THIS PROGRAM WILL ENABLE YOU TO:
· Acquire a deeper understanding of the more meaningful aspects of interpersonal communication, with a particular focus on what is said (the message) and how it is said (the means)
· Develop your ability to observe behavioral patterns in yourself and in others and sharpen your listening capacity
· Appreciate the relevance of body language in effective communication
· Harness emotions to advance our power of communication

SUBJECTS
· The elements that constitute interpersonal communication:
· Aspects of the message/means of communication
· Feed-back and learning to listen
· Classification of body language signs
· Relationship between body language and innermost emotions

METHODS
· Theoretical aspects explained with the support of audiovisual props
· The experience of verbal and non-verbal communication
· Interpretation of emotional states and observation of the phenomenon of acting out

INSTRUCTOR
Franca Masera, M.D., expert in verbal and non-verbal communication